Welcome to 'Navigating Workplace Conflicts', an engaging online course offered by Risteski-Mediation designed specifically for businesses seeking to enhance their conflict resolution skills. In this course, participants will gain valuable insights into the dynamics of conflict and develop practical strategies for effective resolution in a professional setting. With three comprehensive sections, learners will explore key conflict resolution theories, identify common triggers of workplace disputes, and apply proven mediation techniques to foster a collaborative environment. Each learning unit is structured around actionable steps, enabling participants to systematically improve their mediation capabilities. By completion, attendees will be equipped to handle conflicts with confidence, foster positive team dynamics, and implement conflict prevention strategies that contribute to a healthier workplace culture. Join us as we help you turn conflicts into constructive conversations for the benefit of your organization.