Resolving conflicts and empowering people to manage them better
- for lower costs, less wasted time, and more energy for what matters most
Welcome – we're glad you're here!
Two questions:
1. What risks and negative consequences can unresolved conflicts have?
2. What benefits do I gain from resolving conflicts?
(Are there currently unresolved conflicts in your organization, your team, or on a personal level, and time is very short? Then you can schedule an appointment with me for a preliminary consultation right here!)
Unresolved conflicts lead to increased sick leave, absenteeism, internal resistance, layoffs, resignations, new hires, bullying, and even project failure.
Here are some examples in numbers and images:
An underestimated cost factor
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Each employees spents on average 3,3 hours per week dealing with conflicts - That´s 13 hours each month. (source: CPP Global Report, 2008)
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Conflicts consume 10 – 15 % of working time in companies. For managers, this figure rises even up to 30 – 50 %
(Quelle: KPMG Konfliktkostenstudie / PwC Studie Konfliktmanagement,2012) -
The escalation trap: The longer a conflict simmers, the greater the time and emotional hurdles - and the costs rise exponentially
And the human price....
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Exhaustion: Stress, insomnia, anxiety, and persistent nervousness.
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Withdrawal: Demotivation, quiet quitting, and distance from the company.
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Blockage: Stagnation, lack of appreciation, and untapped potential.
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Cold spell: People stop listening; communication becomes violent or ceases altogether.
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Isolation: Employees become rigid, resort to personal attacks, or withdraw into isolation. (Source: AOK Absenteeism Report, Focus: Psychological Stress in the Workplace)
The result: A toxic work environment, one of the most frequent causes of long-term sick leave.
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In private disputes, mediation is 3 to 4 times cheaper than lengthy legal battles or formal proceedings. A lawsuit in the EU costs €10,000 / Mediation costs €2,500.
(Source: European Parliament study, 2011)
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Mediation is 60-80% cheaper than comparable court proceedings in the business world, with a success rate of over 85% (as of 2024/2025).
(See market data from the German Association for Mediation & BME, as of 2024).
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... Savings of €45,000 (avoided legal costs, project stoppages, incorrect decisions, and employee turnover) per complex business dispute on average, with a success rate of over 80%
(Source: Based on KPMG Conflict Cost Studies & Market Data 2024).
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A huge time saving: weeks instead of years!
Mediation: a solution within a few weeks to a maximum of 3 months.
In court proceedings: years! (11-18 months, for example, in the first instance alone; then up to 36 months!)
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In the long term, fewer absences, layoffs, resignations, and stress.
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Numerous positive multiplier effects are generated.
Does that sound good to you? - How exactly could that help me?
The offer....
"The careful preparation and the focus on a calm and, above all, neutral environment were very professional. Drage's pleasant manner radiated calmness throughout the session, which defused the tense discussions."
"Mediation with Drage gave me the opportunity to resolve the long-standing conflict with my mother openly and constructively. Over the years we had tried to avoid these topics, which had led to misunderstandings and verbal arguments."
"Overall, I feel relieved now and can focus on other aspects of my life without constantly worrying about new conflicts. The positive change in my relationship with my mom gives me a sense of peace and stability, which makes me feel much better now."
Mrs. W. Bayern
About me
My name is Drage Risteski
Originally from the Balkans, I grew up in beautiful Germany and now live in Frankfurt am Main.
My aim is to make a positive contribution, however small. My main interests are languages, culture, and nature. I speak fluent German, English, Spanish, and Macedonian, and am currently learning Greek and French. I have been a certified mediator since 2019.
Contact
Let´s look at your request together and see how we can make the best of it? The best way to do this is in person!
Or write me an email!
Bornheim
60385 Frankfurt am Main
+4915756041187